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Important Information
This website contains information about our smoke-free products, and we need your age to ensure you are an adult who would otherwise continue smoking or using nicotine products. Our tobacco heating products are not an alternative to quitting smoking and are not designed as a smoking cessation aid. They are not risk-free. Their use releases nicotine, which is addictive. Their use is intended exclusively for adults. Please visit the Important Information section on this website for more information about the risks.
Help and Contact
Contact our support team to receive personalized assistance.
Send us an email at: contact.me@iqos.com
Available Monday to Friday: 9:00 AM – 9:00 PM
Weekends: 9:00 AM – 6:00 PM
Check our frequently asked questions